AVP Fulfillment

Fulfillment · Riyadh, Riyadh
Department Fulfillment
Employment Type Full Time - noon
Minimum Experience Experienced

What is the role?

At noon, we aspire to be the most customer-centric and relevant digital company in the region. To reach this goal, we need exceptionally talented, bright, and driven people who love the hustle. If you'd like to help us build a place where everyone can find and buy anything online in the region, this is your chance to make history.


The AVP of Fulfillment in noon.com leads people, complex processes, and rapidly growing business units that deliver critical products to our customers. This executive role is highly challenging and attracts leaders who have a pioneering spirit and an ownership-centered mentality.


The role leads large and complicated operations.  This requires a leader who has experience in quality-focused, high volume manufacturing or logistics environments, along with advanced people leadership skills.  A strong engineering or operations background is required to address significant complexity.  This includes labor planning, inbound, outbound, returns and inventory operations, space management, equipment maintenance and reliability, seller and vendor management, transportation and logistics, safety, quality, colleague engagement, productivity, stakeholder management, and peak planning and execution. This role will lead a very large pan-KSA team of managers and colleagues and will be responsible for delivering leadership, inspiration, invention, cultural inclusivity, and cost-efficient operations.


Responsibilities:

  • Set and exceed clear goals for customer experience, quality, cost, and colleague engagement
  • Build a people-centric culture based on commitment, motivation, and 360-degree support, to enable sustainable growth of the business. Develop and facilitate the success of every individual member of the leadership team
  • Co-ordinate as a central point of contact for internal team and external stakeholder communication and escalation
  • Engage all levels of the organization to remove waste from operational processes employing Lean-Six Sigma practices. Ensure that routine control mechanisms are adhered to, to minimize sources of leakage  
  • Oversee daily operational flow and implement new processes to improve efficiency and support scalability. Liaise with the Control Tower team to proactively maintain operational hygiene and real-time performance metrics across multiple buildings and departments
  • Promote the best of noon culture, principles, and values in the sites and in the community


Who will excel?

The ideal candidate will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be a creative and analytical problem solver with a passion for delivering results.


At noon we have the courage to pursue what seems impossible, we work hard to get things done, we go great lengths to ensure that the experience of everyone from our customers to our sellers or noon bandidos is stellar but above all, we are grateful for the opportunities we have.


If you feel the above values resonate with you – you will enjoy this incredible journey with us!


Thank You

Your application was submitted successfully.

  • Location
    Riyadh, Riyadh
  • Department
    Fulfillment
  • Employment Type
    Full Time - noon
  • Minimum Experience
    Experienced