Fulfillment Manager - Retail

Retail · Dubai, Dubai
Department Retail
Employment Type Full Time - noon

Who are we?


At noon, we aspire to be the most customer-centric and relevant digital company in the region. To reach this goal, we need exceptionally talented, bright, and driven people who love the hustle. If you'd like to help us build the place where everyone can find and buy anything online in the region, this is your chance to make history 

Purpose of the role

To Manage warehouse GRN, returns & post clearance activities


Reports to


VP- Retail Logistics & Fulfillment

Roles and Responsibilities


  • Ensure WH monthly GRN & offloading capacity is booked as per requirement
  • Monitor slot booking, approval & utilization
  • Monitor the open GRN cases & their time closure
  • Ensure shortage, dispute QTY timely intimation to 3PL & vendors
  • Prepare the GRN priority as per business requirement
  • Ensure RTV process & pick in timely manner



  • Ensure GRN data is updated in the tracker
  • Update buyer on disputed qty with detailed information
  • Update troubled GRN qty to the forwarders
  • Ensure that all troubled quantity gets closed within a week’s time



  • Publish daily slot utilization KPI report
  • Publish GRN data for all BUs
  • Publish daily operations report


Return Logistics

  • Monitor the NDR (non-delivery returns) %
  • Work with last mile team & BU for NDR segmentation


Internal work group


Category team, imports, last mile team, CFC team

External work group


Custom clearing agent, forwarder & transporter, vendors


What is required?


  • Experience managing large warehouse operations
  • WMS – Warehouse Management System
  • 3PL – 3rd Party Logistics
  • Experience in Ecommerce or Retail domain
  • 10 years – 12 years of related experience


Who will excel? 

The ideal candidate will be comfortable in a fast-paced, multi-tasked, high energy environment. They will be creative and analytical problem solver with a passion for delivering results.


At noon we have the courage to pursue what seems impossible, we work hard to get things done, we go to great lengths to ensure that the experience of everyone from our customers to our sellers or noon Bandidos is stellar but above all, we are grateful for the opportunities we have.


If you feel the above values resonate with you – you will enjoy this incredible journey with us!


Thank You

Your application was submitted successfully.

  • Location
    Dubai, Dubai
  • Department
  • Employment Type
    Full Time - noon